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Archive for July, 2013

Mobile Knowledge Congratulates Pittsburgh Yellow for 100 Years in Operation

Pittsburgh Yellow Cab

Celebrates 15th Anniversary as Dispatch Technology Provider to this Esteemed Client

Yellow Cab Company of Pittsburgh is celebrating its 100th year in operation, and the staff of Mobile Knowledge would like to take this opportunity to extend heartfelt congratulations on this momentous occasion. Mobile Knowledge has itself enjoyed the privilege of serving Yellow Cab and the Campolongo family for 15 of those years, and we look forward to building on this legacy in the years ahead.

A milestone such as this highlights the importance that traditional fleet operators have to the communities that they serve. The fact that for 100 years, generations of Pittsburgh residents and visitors have been able to call on a single company to provide for their transportation needs is truly remarkable, and underscores the fact that landmarks and historic buildings are not the only infrastructure that defines America’s oldest and most loved cities.

Throughout its history, Yellow Cab has been a leader in the adoption of technology to enhance customer service and to scale its operations. Efficiency gains through the introduction of GPS, credit card processing, in-vehicle security cameras and more recent passenger booking applications, allow Pittsburgh Yellow to deliver unparalleled levels of service.

Pittsburgh Yellow leverages the Mobile Knowledge Cabmate dispatch system with the Series 2008 Mobile Data Terminals in all of its vehicles. Communicating over the Public Data Network, these vehicles provide real time position updates that allow the dispatch office to know the whereabouts and state of each vehicle with a single glance. Driver safety is enhanced with the installation of a panic button that alerts the call center if the driver is in distress.

Balancing the varied interests of regulators, drivers, and the riding public can be a challenge, and few companies have done it as well as Pittsburgh Yellow. By combining operational excellence and a solid technology foundation, Yellow Cab is well positioned for the next 100 years!

To learn more about Mobile Knowledge and its solutions for fleet operators, please contact sales@mobile-knowledge.com or dial 866-624-5330.

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