Archive for October, 2014

Creative Mobile Technologies Announces Compatability With Apple Pay In NYC Taxis & Across The US

Creative Mobile Technologies, LLC (CMT), the leading taxi technology provider in the United States, has announced the compatibility of its in-vehicle payment platforms with Apple’s Apple Pay Near Field Communications (NFC) wireless payment technology.


Based upon the same NFC infrastructure popularized by Visa® payWave™ and Mastercard® PayPass™, Apple Pay allows passengers with credit cards registered with Apple Pay on their iPhone 6 and iPhone 6 Plus devices to pay for goods and services by simply “tapping” their iPhone to compatible Point of Sale payment terminals.

Leveraging the existing contact-less payment devices that CMT has already deployed into more than 35,000 vehicles across the United States, Passengers can now conveniently pay for their ride at the end of the trip with Apple Pay, avoiding the hassle of fumbling with wallets and credit cards as they move across the City. Transactions benefit from the same PCI Level 1 security standards that CMT has certified to, along with the advanced security features inherent toApple Pay. Supported markets include New York, Chicago, Boston, San Francisco, and more than 70 cities in which CMT is active.

Kevin French, Managing Director for CMT commented on the announcement, “The payment industry is experiencing unprecedented innovation around the world, and we are proud to be at the forefront of this change.” Mr. French continued, “CMT’s payment solutions allow our clients to offer their passengers the greatest flexibility when it comes to paying for their rides, including conventional credit cards, Chip & Pin cards, NFC payment, as well as Card-on-File payment through our growing suite of passenger Apps. Our continuing objective is to deliver the most affordable, fully integrated payment ecosystem for mobile transaction payments available to the For-Hire transportation industry.”

This announcement arrives on the heels of last week’s news release that Creative Mobile Technologies and Mobile Knowledge have joined forces to form the world’s largest taxi and for-hire-vehicle technology company.

To learn more about Mobile Knowledge and Creative Mobile Technologies products and solutions please contact

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Mobile Knowledge Launches Arcus, a Cloud Based Dispatch & Back Office Platform at 96th Annual TLPA Conference

Arcus Provides an Innovative Approach to Achieving Fleet Operators’ KPIs, in a Low Cost Software-As-A-Service Model

Mobile Knowledge today announces the launch of its Arcus cloud-based Dispatch & Back Office Platform. Arcus is designed to meet today’s “app based” transportation challenges without sacrificing features found in Mobile Knowledge’s existing Cabmate and XDS Dispatch systems. In addition to an enhanced feature set, Arcus is offered under a software-as-a-service model, minimizing capital expenditures and accelerating time-to-market. Arcus allows for-hire fleet operators both large and small to get up and running faster and more cost effectively than ever before. Long term operating expenses are also reduced by minimizing the IT overhead traditionally required to manage a complex dispatch system.

Arcus Diagram

Arcus has been architected to service both conventional fleets and operators wishing to operate as Transportation Network Companies (TNCs). It combines more than 35 years of dispatch innovation with the very latest in web application technology. User interfaces are browser-based (optimized for Google Chrome) and benefit from rich graphical views, including integrated maps showing trip locations and vehicle availability at a single glance. Hotkeys allow Calltakers to process trips quickly and accurately with full trip audit & reporting capability.

Because it is browser-based, Arcus can run on virtually any operating system including OSX, Windows, Linux, Android, or iOS. Arcus dynamically scales to the screen size of your device, providing the freedom to manage your entire dispatch system from the palm of your hand.

Features available within the Arcus platform include:

  • Fully Automated Dispatch (Closest Vehicle and/or Zone Based)
  • Calltaking & Dispatching
  • User, Driver & Vehicle Administration
  • Driver Cashiering
  • Pricing Engine
  • CRM & Account Billing
  • Driver Portal
  • Passenger notifications (Voice & SMS)
  • 3rd Party APIs

Arcus is complemented by the proven DriveLinQ driver app, and TaxiHail passenger booking app, already in widespread use among Mobile Knowledge customers.

To learn more about how Arcus can revolutionize your business, please contact, or visit the Arcus webpage.

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Creative Mobile Technologies and Mobile Knowledge Form the World’s Largest Taxi and For-Hire-Vehicle Technology Company

MK & CMT Logos

New York City (Wednesday October 15, 2014): Creative Mobile Technologies, LLC (CMT), the leading taxi technology provider in the United States, has announced its consolidation with Mobile Knowledge Systems, Inc., the leading for-hire-vehicle technology provider in Canada. Under the deal, the 35-year-old Canadian-based for hire-vehicle dispatch and technology pioneer will continue to oversee support for its customers as part of the CMT corporate network, which includes media, investment, and international subsidiaries.

CMT and Mobile Knowledge have been strategic partners since 2005 when the two companies united to provide New York City with groundbreaking and comprehensive taxi technology solutions for the first time in the City’s history. Since then, the companies have continued to work together while expanding their respective operations across North America and Europe. Following the consolidation announced today, the combined company will have operations in over 150 cities and 10 countries throughout the world and will make CMT the largest integrated taxi technology solution provider worldwide.

Mobile Knowledge veteran, Kevin French, will play an active role in the newly consolidated company. Mr. French will become the Managing Director of CMT and will retain his title as President of Mobile Knowledge, reporting to Vice Chairman and Chief Operating Officer Jason M. Poliner and Ron Sherman, Chairman, CEO and Founder of CMT.

“This is an exciting time to be in the taxi business,” said Mr. Sherman, a leader in the taxi industry for more than 30 years. “When I started CMT in 2005, we set out to prove that the taxi business could be as advanced as any business out there, and nearly ten years later, taxis with CMT technology are providing the riding public with quick and secure credit card payments, state-of-the-art media screens, GPS-fueled consumer services and sophisticated data collection for fleets and governments.”

Mr. Sherman continued, “Mobile Knowledge, our strategic partner from the start, has played a critical role in CMT’s success. Under this consolidation of talents under one roof, CMT will be able to fully tap the enormous technological expertise and tremendous customer reach that Mobile Knowledge has provided its customers for decades. By combining our teams, I am confident that we will be able to continue to lead the field and expand CMT’s ‘for the industry, by the industry’ approach to cutting edge technology in taxis and for-hire-vehicles throughout the world.”

Kevin French, the new Managing Director of CMT who has served as President of Mobile Knowledge since 2009 and pioneered critical developments in for-hire dispatch over the course of 30 years, said: “Mobile Knowledge and CMT have been a great fit since the beginning. I have been deeply impressed by the values of its founder and leadership team and believe this company has the vision for smart and limitless growth in the taxi and for-hire-vehicle market worldwide. The excellent team of top Mobile Knowledge managers, technologists and salespersons that have been working with our customers for many years will continue to work with those customers while allowing for that excellence to lift the entire CMT operation toward new innovative heights. I am thrilled to be a part of the CMT team and know that we will achieve even greater things in the future.”

While CMT’s customers are largely taxi companies throughout the country, Mobile Knowledge’s customer base also includes corporate car services and livery services throughout North America. Mobile Knowledge will retain its brand and corporate identity as part of the transaction and will similarly continue to oversee and maintain its close support and sales relationships with its customers, with additional support and benefits available to it under the CMT corporate network. Mobile Knowledge and its subsidiaries will maintain their respective operations and research and development (R&D) in Canada.

This transaction will result in a combined business operation that comprises the most experienced and largest combined network of taxi and for-hire-vehicle fleets with integrated technology in the world.

This announcement arrives at the start of the important Taxi, Limousine and Paratransit Association (TLPA) conference in San Antonio, Texas.

About Creative Mobile Technologies, LLC (CMT) and Mobile Knowledge:

Founded in New York City in 2005 by taxi industry leaders, Creative Mobile Technologies, LLC (CMT) provides more than 30,000 taxicabs in over 70 cities and 35 states with a variety of taxi technologies and enhancements including credit and debit card processing, media and advertising content, accessibility innovations, text messaging, interactive passenger maps, GPS, electronic trip sheets and back-office fleet management systems. CMT has more than 8,000 units in New York City alone. CMT’s unique “for the industry, by the industry” business model has empowered taxi fleets and individual taxi operators throughout the country with customized solutions born out of the company’s deep roots in the taxi industry. CMT’s FREEdom Solution integrates all of the technology including dispatching, banking, and media components that has helped to bring the American taxi industry into a new era of efficiency and innovation. ( <> )

Mobile Knowledge has been delivering innovative dispatch solutions to the For-Hire industry for more than 35 years, and is recognized throughout the world as a technology leader in Taxi, Sedan, Black Car and Paratransit transportation services. The Mobile Knowledge product portfolio includes enterprise-class software to automate call centers, and rugged, purpose-built in-vehicle computing platforms to connect with drivers and members. Mobile Knowledge’s dedicated engineers have integrated with a wide range of telephone systems, taximeters, wireless network technologies, and payment processors to provide the greatest degree of cross platform compatibility. ( <> )

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