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Creative Mobile Technologies to use TomTom BRIDGE in taxi fleets across North America

Solution to improve taxi dispatch, monitoring and location alerts

Creative Mobile Technologies to use TomTom BRIDGE in taxi fleets across North America

New York, USA– November 17, 2015 – CMT Group, comprised of Creative Mobile Technologies, LLC (CMT) and its affiliates, today announces that it has partnered with TomTom, a global leader in navigation and mapping products, to deploy TomTom BRIDGE in taxi fleets across North America to improve dispatch, monitoring and customer pick up alerts. TomTom BRIDGE is a rugged navigation device built for vehicle fleets that seamlessly connects business applications with TomTom maps, traffic, and navigation software.

By combining CMT Group’s mobile driver apps and taxi metering functionality with the TomTom BRIDGE platform, CMT Group can send destinations directly to the navigation device, display other taxi cab locations on the map, and alert drivers to customer pick up locations. TomTom BRIDGE is also integrated with mobile payment equipment in the taxis, so customers will see real time map and meter data on a large screen.

“We are excited to be working with the CMT Group, the world’s largest taxi technology solution provider,” said Jocelyn Vigreux, President of TomTom, Inc.  “TomTom BRIDGE is an ideal solution for taxis and will deliver an easy and flexible solution to help CMT’s taxi fleets work more efficiently, saving time and money.”

Built for life on the road, the TomTom Bridge device has a solid industrial design, 7-inch screen, fully customizable Android interface and powerful Qualcomm Snapdragon processor. The device comes with lifetime TomTom Maps and TomTom Traffic. It includes innovative hardware features such as Near-Field Communication*, an integrated camera*, Wi-Fi (WLAN Connectivity), Bluetooth, a loud speaker for vehicle use, and a custom charging cradle that can be mounted in a wide variety of vehicle configurations.

“We are thrilled to be partnering with TomTom,” said Kevin French, Managing Director at CMT. “The TomTom BRIDGE provides our customers with another tool that empowers their drivers. As the industry rapidly introduces new technology, the requirement to have accurate and reliable ETAs for passengers is critical. The best-in-class on-board mapping and navigation combined with a rugged, purpose-built device allows drivers to make time sensitive driving decisions to ensure the ultimate passenger experience.”

TomTom Bridge will be available to customers of the CMT Group immediately across North America.

*NFC and Camera are available on the BRIDGE Premium Device

For more information :

John Crant

jcrant@cmtnyc.com

Karen CK Drake

karen.drake@tomtom.com

 

 About TomTom

At TomTom (TOM2) our mission is to make technology so easy to use, that everyone can benefit from it.

We created easy to use navigation devices, helping millions of people to get where they want to be.

Today, we continue to simplify the complex, making technology more accessible for everyone.

We have four customer facing business units: Consumer, Telematics, Automotive and Licensing.

We make easy to use navigation devices, sport watches and action cameras for consumers. We enable businesses with vehicles to more easily manage and improve fleet efficiency whilst increasing overall business performance with our Telematics solutions. We also offer a world leading real-time map platform that is powering innovative location based services and helping to make automated driving a reality for the automotive industry.

Founded in 1991 and headquartered in Amsterdam, we have 4,400 employees worldwide and sell our products in 48 countries.

About CMT Group:

Creative Mobile Technologies, together with its domestic and international affiliates (CMT Group), is the world’s largest taxi technology solution provider. Following the recent consolidation of its operations with those of dispatch giant Mobile Knowledge, CMT Group provides the taxi and for-hire industries with the most comprehensive solutions in the areas of payment processing, dispatch, media and advertising, electronic trip sheets, back-office fleet management and GPS solutions, amongst others. The CMT Group has additionally developed state-of-the-art driver and passenger apps for the iOS/Android platforms that are integrated with vehicles in both domestic and international markets. It has deployed such developments to support a leading national application through its exclusive partnership with New York-based Arro™, recently declared by the Wall Street Journal as the fastest e-hail solution available in New York City.  Today, the CMT Group serves transportation verticals in over 170 cities worldwide and continues to grow through a “for the industry, by the industry” business model that has served to empower taxi and for-hire fleets and independent operators worldwide throughout its combined 35 year operating history. (www.cmtgroup.com)

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Mobile Knowledge Extends Partner Network with the Addition of National Booking App Technology

Startup Company, Arro, Inc., Will Connect With Mobile Knowledge Technologies Worldwide

Ottawa, Ontario, October 3, 2015 – Mobile Knowledge Systems, Inc., a worldwide leader of dispatch technologies for the for-hire and taxi industries, and Arro, Inc., today announced a partnership that will soon bring Arro’s innovative smartphone booking app to Mobile Knowledge customers worldwide.

 

Mobile Knowledge Partners with ARRO

 

Arro, Inc., whose technology was incubated out of Mobile Knowledge parent company, Creative Mobile Technologies (CMT), has created a national app for smartphone users that quickly connects riders with existing licensed taxicabs and drivers that are utilizing CMT’s in-vehicle, GPS-based credit card processing equipment. Arro (www.GoArro.com) is currently available only in the New York City Metro area, but will soon be launched in San Francisco, Boston, Chicago, and Washington, D.C. Arro has garnered close to 8,000 New York City yellow and green cabs since its launch in September.

Growth plans call for Arro to be available to all Mobile Knowledge taxi dispatch customers that have deployed the TaxiHail Inc. (www.taxihail.com) branded booking app which is currently in use at more than 150 taxi companies. The combined Mobile Knowledge/CMT user base includes customer operations in more than 150 cities and 5 countries.

“Our relationship with Arro only serves to strengthen our long-time business objective to provide leading-edge technologies for our taxi and for-hire customers,” said Mobile Knowledge President Kevin French. “By teaming up with our taxi industry colleagues, the Mobile Knowledge/Arro combination creates an e-hail environment for the riding public that will ensure the service and consistent pricing they desire, as well as confidence that the vehicles and drivers with which they are traveling are fully licensed and regulated by local for-hire authorities.”

Mobile Knowledge and CMT will be attending and exhibiting in Booth #500 at the 97th Annual Conference and Expo of the Taxicab, Limousine and Paratransit Association (TLPA), October 26-30, in Las Vegas, Nevada.

About Mobile Knowledge Systems, Inc.:

Mobile Knowledge has been delivering innovative dispatch solutions to the For-Hire industry for more than 35 years, and is recognized throughout the world as a technology leader in Taxi, Sedan, Black Car and Paratransit transportation services. The Mobile Knowledge product portfolio includes enterprise-class software to automate call centers, and rugged, purpose-built in-vehicle computing platforms to connect with drivers and members. Mobile Knowledge’s dedicated engineers have integrated with a wide range of telephone systems, taximeters, wireless network technologies, mobile booking apps, and payment processors to provide the greatest degree of cross platform compatibility. (www.mobile-knowledge.com)

Mobile Knowledge and Creative Mobile Technologies (CMT) have been strategic partners since 2005 when the two companies united to provide New York City with ground-breaking and comprehensive taxi technology solutions for the first time in the City’s history. Since then, the companies have continued to work together while expanding their respective operations across North America and Europe. Following their consolidation in October 2014, the combined CMT companies now serve operations in over 150 cities and 5 countries throughout the world, making CMT the largest integrated taxi technology solution provider worldwide.

For further information about Mobile Knowledge please visit www.mobile-knowledge.com

Press contact:

Michael Woloz
Connelly & McLaughlin
64 Fulton Street, Suite 1105
New York, NY 10038
T: 212-437-7373
E: mwoloz@candm1.com

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REV Interactive Conference Sets Record Customer Attendance in NYC!

With more than 100 users from over 50 companies in attendance, Creative Mobile Technologies (CMT) and Mobile Knowledge Systems successfully co-hosted its first-ever REV Interactive Advanced User Training Conference on June 17-19, 2015, in New York City.

Rev Interactive 2015

The three-day event, which offered technical classroom sessions, roundtable discussions, and hands-on training workshops, was held at the Four Points Sheraton Hotel in Long Island City, NY.  Participants were also invited to an Open House at CMT’s new 40,000 square foot world headquarters office complex and garage (located at 42-32 21st Street in Long Island City) which provides 24×7, 365-day service to nearly 8,000 New York City Yellow and Green cabs using CMT’s in-vehicle credit card processing equipment.

The REV Interactive event also offers the perfect setting for CMT/Mobile Knowledge to engage in first-hand “interactive” discussions with its loyal, industry-leading, customer family.  These collaborative, listening and learning sessions provide critical insight into understanding our customers’ operational and technological needs, and determining our next-generation product roadmap going forward.

The conference offered users a look at The Company’s latest product advances in the areas of credit card processing, dispatch, smart phone booking apps, and back office cashiering, and provided an outstanding opportunity for customers to “meet and greet” with CMT and Mobile Knowledge staff, as well as industry colleagues from throughout North America.

For Basil Rudawsky, President of St. Louis County & Yellow Cab Company, the event hit all the right buttons.  “In this time of uncertainty with our industry, the information obtained at this conference re-energized me and helped me understand the direction CMT and Mobile Knowledge are moving to help us succeed,” commented Rudawsky, whose company has served the City of St. Louis since 1935 and boasts a fleet of more than 250 vehicles.

“In order for the taxi industry to compete, we need to embrace and showcase the innovation available, and collaborate amongst our peers to strengthen our service within the industry,” said Vice President Cheryl Horan of Green Cab & Yellow Cab of Somerville (MA), a 93-vehicle dispatch operation that has served the taxi needs of this Boston suburb for over 30 years.  “REV 2015 provided the setting for us to accomplish this.”

“We were thrilled with the terrific turnout for this first-ever event featuring our integrated companies and product solutions,” said CMT Managing Director and Mobile Knowledge President Kevin French.  “REV provides an interactive forum that enables a creative ‘think tank’ environment and real world input for our next generation product development efforts.  It’s also the perfect opportunity for us to say thank you to our valued customers”.

*    *    *    *    *    *

Here’s what other attendees had say in a follow-on survey about their REV Interactive experience:

– Learned about a lot of new features and spoke with other taxi companies and shared experiences.

– As a new user, it was invaluable to meet with MK folks. Lots of questions were answered and issues resolved.

– Rev Interactive was the first event that I attended and I have to say that I loved it. Being in New York City didn’t hurt either!!!

– I have been coming to the MKC Advanced User Training for around 10 years and they are always very informative. As per usual the venue, people, and food were great and being in New York City was a bonus too!

– Classes were informative and very helpful.

– I like how you allowed us to pick which sessions to attend so we didn’t have to sit in sessions that didn’t apply to us.

– Appreciated how the schedule was shifted to fit everyone’s needs.

– The best part of the conference was the round table discussions. It was great to get to hear everyone’s ideas as well as experiences with the systems.

– It is always great to connect with other people in the taxi industry and share ideas with each other.

– Enjoyed the open sessions the most, everyone seemed to be very well prepared and knowledgeable about their subject.

To learn more about Mobile Knowledge and Creative Mobile Technologies products and solutions please contact sales@mobile-knowledge.com.

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Creative Mobile Technologies Announces Compatability With Apple Pay In NYC Taxis & Across The US

Creative Mobile Technologies, LLC (CMT), the leading taxi technology provider in the United States, has announced the compatibility of its in-vehicle payment platforms with Apple’s Apple Pay Near Field Communications (NFC) wireless payment technology.

apple_pay

Based upon the same NFC infrastructure popularized by Visa® payWave™ and Mastercard® PayPass™, Apple Pay allows passengers with credit cards registered with Apple Pay on their iPhone 6 and iPhone 6 Plus devices to pay for goods and services by simply “tapping” their iPhone to compatible Point of Sale payment terminals.

Leveraging the existing contact-less payment devices that CMT has already deployed into more than 35,000 vehicles across the United States, Passengers can now conveniently pay for their ride at the end of the trip with Apple Pay, avoiding the hassle of fumbling with wallets and credit cards as they move across the City. Transactions benefit from the same PCI Level 1 security standards that CMT has certified to, along with the advanced security features inherent toApple Pay. Supported markets include New York, Chicago, Boston, San Francisco, and more than 70 cities in which CMT is active.

Kevin French, Managing Director for CMT commented on the announcement, “The payment industry is experiencing unprecedented innovation around the world, and we are proud to be at the forefront of this change.” Mr. French continued, “CMT’s payment solutions allow our clients to offer their passengers the greatest flexibility when it comes to paying for their rides, including conventional credit cards, Chip & Pin cards, NFC payment, as well as Card-on-File payment through our growing suite of passenger Apps. Our continuing objective is to deliver the most affordable, fully integrated payment ecosystem for mobile transaction payments available to the For-Hire transportation industry.”

This announcement arrives on the heels of last week’s news release that Creative Mobile Technologies and Mobile Knowledge have joined forces to form the world’s largest taxi and for-hire-vehicle technology company.

To learn more about Mobile Knowledge and Creative Mobile Technologies products and solutions please contact sales@mobile-knowledge.com.

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Mobile Knowledge Launches Arcus, a Cloud Based Dispatch & Back Office Platform at 96th Annual TLPA Conference

Arcus Provides an Innovative Approach to Achieving Fleet Operators’ KPIs, in a Low Cost Software-As-A-Service Model

Mobile Knowledge today announces the launch of its Arcus cloud-based Dispatch & Back Office Platform. Arcus is designed to meet today’s “app based” transportation challenges without sacrificing features found in Mobile Knowledge’s existing Cabmate and XDS Dispatch systems. In addition to an enhanced feature set, Arcus is offered under a software-as-a-service model, minimizing capital expenditures and accelerating time-to-market. Arcus allows for-hire fleet operators both large and small to get up and running faster and more cost effectively than ever before. Long term operating expenses are also reduced by minimizing the IT overhead traditionally required to manage a complex dispatch system.

Arcus Diagram

Arcus has been architected to service both conventional fleets and operators wishing to operate as Transportation Network Companies (TNCs). It combines more than 35 years of dispatch innovation with the very latest in web application technology. User interfaces are browser-based (optimized for Google Chrome) and benefit from rich graphical views, including integrated maps showing trip locations and vehicle availability at a single glance. Hotkeys allow Calltakers to process trips quickly and accurately with full trip audit & reporting capability.

Because it is browser-based, Arcus can run on virtually any operating system including OSX, Windows, Linux, Android, or iOS. Arcus dynamically scales to the screen size of your device, providing the freedom to manage your entire dispatch system from the palm of your hand.

Features available within the Arcus platform include:

  • Fully Automated Dispatch (Closest Vehicle and/or Zone Based)
  • Calltaking & Dispatching
  • User, Driver & Vehicle Administration
  • Driver Cashiering
  • Pricing Engine
  • CRM & Account Billing
  • Driver Portal
  • Passenger notifications (Voice & SMS)
  • 3rd Party APIs

Arcus is complemented by the proven DriveLinQ driver app, and TaxiHail passenger booking app, already in widespread use among Mobile Knowledge customers.

To learn more about how Arcus can revolutionize your business, please contact sales@mobile-knowledge.com, or visit the Arcus webpage.

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Creative Mobile Technologies and Mobile Knowledge Form the World’s Largest Taxi and For-Hire-Vehicle Technology Company

MK & CMT Logos

New York City (Wednesday October 15, 2014): Creative Mobile Technologies, LLC (CMT), the leading taxi technology provider in the United States, has announced its consolidation with Mobile Knowledge Systems, Inc., the leading for-hire-vehicle technology provider in Canada. Under the deal, the 35-year-old Canadian-based for hire-vehicle dispatch and technology pioneer will continue to oversee support for its customers as part of the CMT corporate network, which includes media, investment, and international subsidiaries.

CMT and Mobile Knowledge have been strategic partners since 2005 when the two companies united to provide New York City with groundbreaking and comprehensive taxi technology solutions for the first time in the City’s history. Since then, the companies have continued to work together while expanding their respective operations across North America and Europe. Following the consolidation announced today, the combined company will have operations in over 150 cities and 10 countries throughout the world and will make CMT the largest integrated taxi technology solution provider worldwide.

Mobile Knowledge veteran, Kevin French, will play an active role in the newly consolidated company. Mr. French will become the Managing Director of CMT and will retain his title as President of Mobile Knowledge, reporting to Vice Chairman and Chief Operating Officer Jason M. Poliner and Ron Sherman, Chairman, CEO and Founder of CMT.

“This is an exciting time to be in the taxi business,” said Mr. Sherman, a leader in the taxi industry for more than 30 years. “When I started CMT in 2005, we set out to prove that the taxi business could be as advanced as any business out there, and nearly ten years later, taxis with CMT technology are providing the riding public with quick and secure credit card payments, state-of-the-art media screens, GPS-fueled consumer services and sophisticated data collection for fleets and governments.”

Mr. Sherman continued, “Mobile Knowledge, our strategic partner from the start, has played a critical role in CMT’s success. Under this consolidation of talents under one roof, CMT will be able to fully tap the enormous technological expertise and tremendous customer reach that Mobile Knowledge has provided its customers for decades. By combining our teams, I am confident that we will be able to continue to lead the field and expand CMT’s ‘for the industry, by the industry’ approach to cutting edge technology in taxis and for-hire-vehicles throughout the world.”

Kevin French, the new Managing Director of CMT who has served as President of Mobile Knowledge since 2009 and pioneered critical developments in for-hire dispatch over the course of 30 years, said: “Mobile Knowledge and CMT have been a great fit since the beginning. I have been deeply impressed by the values of its founder and leadership team and believe this company has the vision for smart and limitless growth in the taxi and for-hire-vehicle market worldwide. The excellent team of top Mobile Knowledge managers, technologists and salespersons that have been working with our customers for many years will continue to work with those customers while allowing for that excellence to lift the entire CMT operation toward new innovative heights. I am thrilled to be a part of the CMT team and know that we will achieve even greater things in the future.”

While CMT’s customers are largely taxi companies throughout the country, Mobile Knowledge’s customer base also includes corporate car services and livery services throughout North America. Mobile Knowledge will retain its brand and corporate identity as part of the transaction and will similarly continue to oversee and maintain its close support and sales relationships with its customers, with additional support and benefits available to it under the CMT corporate network. Mobile Knowledge and its subsidiaries will maintain their respective operations and research and development (R&D) in Canada.

This transaction will result in a combined business operation that comprises the most experienced and largest combined network of taxi and for-hire-vehicle fleets with integrated technology in the world.

This announcement arrives at the start of the important Taxi, Limousine and Paratransit Association (TLPA) conference in San Antonio, Texas.

About Creative Mobile Technologies, LLC (CMT) and Mobile Knowledge:

Founded in New York City in 2005 by taxi industry leaders, Creative Mobile Technologies, LLC (CMT) provides more than 30,000 taxicabs in over 70 cities and 35 states with a variety of taxi technologies and enhancements including credit and debit card processing, media and advertising content, accessibility innovations, text messaging, interactive passenger maps, GPS, electronic trip sheets and back-office fleet management systems. CMT has more than 8,000 units in New York City alone. CMT’s unique “for the industry, by the industry” business model has empowered taxi fleets and individual taxi operators throughout the country with customized solutions born out of the company’s deep roots in the taxi industry. CMT’s FREEdom Solution integrates all of the technology including dispatching, banking, and media components that has helped to bring the American taxi industry into a new era of efficiency and innovation. (www.cmtnyc.com <http://www.cmtnyc.com> )

Mobile Knowledge has been delivering innovative dispatch solutions to the For-Hire industry for more than 35 years, and is recognized throughout the world as a technology leader in Taxi, Sedan, Black Car and Paratransit transportation services. The Mobile Knowledge product portfolio includes enterprise-class software to automate call centers, and rugged, purpose-built in-vehicle computing platforms to connect with drivers and members. Mobile Knowledge’s dedicated engineers have integrated with a wide range of telephone systems, taximeters, wireless network technologies, and payment processors to provide the greatest degree of cross platform compatibility. (www.mobile-knowledge.com <http://www.mobile-knowledge.com> )

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Coventry Connections Introduces Smartphone Booking to the Nation’s Capital

Delivers Advanced Booking Features and Functionality for Five Taxi Fleet Brands Operating in Fifteen Cities

Coventry Connections today announces the launch of its Blueline Taxi passenger booking application based upon the TaxiHail solution available from the Mobile Knowledge group of companies. The Blueline App is now available on the App Store and Google Play for passengers seeking a convenient and flexible way to book a ride in the City of Ottawa.

BlueLine Taxi's TaxiHail App

In addition to Smartphone booking, TaxiHail facilitates web based reservations for Blueline as well.

Coventry Connections owns and operates fleets across Ontario. Brands include Blueline, Capital, Central, DJ’s and most recently West-Way Taxi. Each of these fleets supports its own unique market segment, and Coventry is committed to delivering the utmost in passenger service and convenience for all. Coventry has already launched the smart phone applications for eight municipal fleets operating under the brand name of Central Taxis in the Niagara Region, and for Central Taxi Belleville operations.  The company will be rolling out to its other branded fleets in the coming weeks.

Coventry Connection's TaxiHail Brands

Mr. Hanif Patni, Chief Executive Officer and founder of Coventry Connections shared his thoughts, “The world has changed dramatically since I first began working in the transportation industry. We have never before seen the rate of technology adoption and innovation that we are experiencing today. Our goal at Coventry is to keep pace with these developments, and outdistance our competition by delivering an unparalleled user experience for our passengers. Mobile Knowledge has been a long standing partner to Coventry Connections, and we are very excited at the opportunities that their TaxiHail solution is providing to our members, drivers and valued passengers.”

TaxiHail Inc. President, Kevin French, expressed his mutual appreciation, “Coventry Connections is one of the most diversified yet integrated service providers that we have the privilege to work with. Together we have extended the boundaries of dispatch technology as we collectively strive to deliver best-in-class products and services. Mr. Patni and Coventry Chief Operating Officer, Marc-André Way, have both been marquis clients to Mobile Knowledge and more recently TaxiHail, and we are grateful for their continued partnership and patronage through this exciting technology revolution.”

Recent developments with regard to disruptive technologies and business models have created widespread discussion as to what it means to be a dispatch company. Coventry has no illusions about what it takes, and works tirelessly to balance the needs of its members, drivers and the riding public within the scope of City regulations every day.

Since its initial launch less than 12 months ago, TaxiHail now serves 65 fleets and greater than 10,000 vehicles across North America and the United Kingdom. Growing by more than 15,000 users and 45,000 bookings per month, TaxiHail is the largest white labeled passenger booking application in the world. Features including in-app payment (via credit card on file), push notifications, and the option to show available vehicles on the map, are only the latest to be released. TaxiHail also offers a comprehensive suite of administrative capabilities to tailor the application to the needs of individual fleets and markets.

To learn more about TaxiHail and how it can help you to meet the evolving needs and expectations of your market, please contact sales@taxihail.com.

About the Mobile Knowledge Group of Companies

With headquarters in Ottawa, Canada, Mobile Knowledge Systems Inc. and TaxiHail Inc. have been leading innovators in the evolution of dispatch technology for over 35 years. With more than 70 people, and installations spanning the globe, we have deployed more than 200 systems and equipped more than 50,000 vehicles within the For-Hire industry. Our solutions include the software to optimize your dispatch and back office functions, technologies to maximize driver revenue, and systems to deliver additional value to your passengers and account clients. Our customers include many of the largest and most successful taxi and private-hire operators in their respective markets and we work tirelessly to respond to your evolving requirements and dynamic growth. For further information, please visit us on the web at www.mobile-knowledge.com.

About Coventry Connections

Coventry is one of the largest operators of taxis in Canada.  Our company also manages a large portfolio of accessible taxicabs, airport transportation cars, executive black cars, limousines, shuttle buses and tow-trucks. The general public makes use of many well established locally known branded services in various cities within Ontario, but that entire collection of taxi fleets and associated services is efficiently operated by Coventry with use of superb logistics technology operated out of one call centre.  We have well established systems for efficient customer service and dispatching processes that are uncompromised for our drivers who rely on fairness of work distribution.  The company is known for its high standards of service, and efficient support infrastructure needed for moving people safely. To learn more about Coventry Connections, please visit us on the web at www.coventryconnections.com.

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Mobile Knowledge Launches TaxiLinQ Mini at 95th Annual TLPA Conference

Latest Addition to TaxiLinQ Product Line Delivers Hard-Wired Peripheral Connectivity at an Excellent Price

TaxiLinQ Mini

Mobile Knowledge today announces the launch of the TaxiLinQ Mini vehicle logic unit. Designed to meet the evolving needs of the For-Hire industry, TaxiLinQ Mini provides a range of in-vehicle peripheral connectivity for Smartphones and Tablets. Building on the same architecture as the standard TaxiLinQ platform, TaxiLinQ Mini includes a subset of key features and functionality at an excellent price point.

Similar to TaxiLinQ, TaxiLinQ Mini is an optional companion to the Mobile Knowledge DriveLinQ application for Android Smartphones and Tablets. DriveLinQ allows Professional Drivers to connect wirelessly with dispatch systems including Cabmate and XDS, leveraging their Android Smartphone or Tablet.

Whereas the standard TaxiLinQ is ideally suited to serve as a point of connection for WiFi Tablets, TaxiLinQ Mini is intended for Smartphones and Tablets with integrated GPS and 3G/4G wireless capability. TaxiLinQ Mini connects to these devices via Bluetooth, and can be installed virtually anywhere within the vehicle.

Mr. Chris Plunkett, Mobile Knowledge Director of Product Line Management explained the role of TaxiLinQ Mini, “TaxiLinQ Mini addresses a need within the industry for a lower cost peripheral connection hub. It removes some of the higher cost elements of the standard TaxiLinQ, including WiFi router, GPS receiver, additional USB/RS-232 ports and Ethernet connectivity, for deployments where these may not be required. The result is a lower cost yet highly featured product which our clients and 3rd party developers can take advantage of.”

While available with an optional 50-channel GPS receiver, the TaxiLinQ Mini typically relies upon the GPS capabilities of the connected Smartphone or Tablet. It provides a dedicated USB charging port for Tablets, able to deliver up to 2.1Amps of charging power, and supports the proprietary charging requirements of the Google Nexus and many Samsung,  Motorola and other manufacturer’s Tablets. The two standard USB ports each deliver up to 1.0Amps of current for peripherals including the iPP320/350 Point of Sale device for in-vehicle Credit Card processing.

In addition to its USB connectivity, TaxiLinQ Mini provides two RS-232 ports, Ignition Sense, Panic Button, Odometer Counter, and discreet Taximeter connections. The ignition sense tracks the state of the vehicle , and the discreet meter connection tracks availability of the For-Hire vehicle.

TaxiLinQ Mini Connections Diagram

TaxiLinQ and TaxiLinQ Mini are both available as OEM products under the MobiLinQ and MobiLinQ Mini brands for third party developers looking to incorporate their features and functionality in adjacent vertical markets. They can be deployed in both 12VDC and 24VDC vehicle environments.

To learn more about the TaxiLinQ line of products, please contact sales@mobile-knowledge.com.

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Success Story: Eastside For Hire of Sea-Tac, Washington

Eastside For Hire

eXpert Dispatch System Helps Fuel Rapid Growth of West Coast Client

Mobile Knowledge is pleased to extend its sincerest congratulations to Eastside For Hire for its remarkable growth over the past two years. From an initial fleet size of 70 cars in October of 2011, Eastside has recently topped 265 vehicles.

Operating under the “Eastside For Hire” and “Flat Rate For Hire” banners, the company has distinguished itself in the Puget Sound area on account of its commitment to customer service, knowledgeable drivers, exceptional moral values, and a genuine enjoyment of people.

Eastside leverages the Mobile Knowledge eXpert Dispatch System (“XDS”) and the Series 2008 Mobile Data Terminal (“MDT”).

eastside2

Eastside is licensed as a For-Hire company rather than a conventional Taxi operator. As such, vehicles are not equipped with taximeters. Instead, they rely upon pre-arranged, Zipcode-to-Zipcode or Landmark-based pricing. The eXpert Dispatch System supports this mode of operation by way of an advanced Price Engine. The Price Engine can be configured for Zipcode, Zone, Landmark and Distance rates, with additional facilities to apply and manage extra charges such as waiting time, additional stops, tolls, etc. as required.

Another point of distinction between taxis and for-hire vehicles is that outside of the City of Seattle, the latter are only permitted to respond to trips that are booked ahead of time. These reservations depend upon a strong dispatch system with advanced functionality to ensure that the best vehicle and driver are matched to each trip.

Mr. Sam Guled, President & Co-Founder of Eastside, commented on the technology selected to meet these requirements, “The market has changed dramatically over the past few years, and we have worked hard to keep up with growing demand for our services. The Series 2008 MDT has proven very reliable for our drivers, and the XDS software has also been a good fit for the call center. Where we have been most impressed, however, has been the Mobile Knowledge support team.”

Kevin French, President of Mobile Knowledge, remarked on Eastside’s success, “While it is not unusual for Mobile Knowledge clients to experience significant expansion, a tripling in fleet size within two years is truly remarkable, and a testament to the management and leadership of Sam and his team. We are proud to be part of this success.”

To learn more about Mobile Knowledge and how we can help you to achieve your goals, please contact sales@mobile-knowledge.com.

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