Contact Support

Contact Support
Cabmate Support

Regular Business Hours (8:30 am – 4:30 pm EST):

Email: support@mobile-knowledge.com
North American Toll Free: (866) 624-5330 (option 2)
International: +1 613 287 5020 (option 2)
International Fax: +1 613 287 5021

After Hours (24/7/365 for Customers Subscribed to Mobile Knowledge Support Agreements):

Please refer to the support escalation procedure and access support via the after hours paging system.

XDS Support

Regular Business Hours (8:30 am – 4:30 pm EST):

Email: xds.support@mobile-knowledge.com
North American Toll Free: (866) 624-5330 (option 4)
International: +1 613 287 5020 (option 4)
International Fax: +1 613 287 5021

After Hours (24/7/365 for Customers Subscribed to Mobile Knowledge Support Agreements):

Please refer to the support escalation procedure and access support via the after hours paging system.

Hardware Support

Regular Business Hours (8:30 am – 4:30 pm EST):

Email: support@mobile-knowledge.com
North American Toll Free: (866) 624-5330 (option 2)
International: +1 613 287 5020 (option 2)
International Fax: +1 613 287 5021

After Hours (24/7/365 for Customers Subscribed to Mobile Knowledge Support Agreements):
Please refer to the support escalation procedure and access support via the after hours paging system.

RMA Requests

RMA Requests are taken by phone or by email only.
RMA instructions and forms are available for download here

Email: rma@mobile-knowledge.com
International Fax: +1 613 287 0235