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Mobile Knowledge Launches Arcus, a Cloud Based Dispatch & Back Office Platform at 96th Annual TLPA Conference

Arcus Provides an Innovative Approach to Achieving Fleet Operators’ KPIs, in a Low Cost Software-As-A-Service Model

Mobile Knowledge today announces the launch of its Arcus cloud-based Dispatch & Back Office Platform. Arcus is designed to meet today’s “app based” transportation challenges without sacrificing features found in Mobile Knowledge’s existing Cabmate and XDS Dispatch systems. In addition to an enhanced feature set, Arcus is offered under a software-as-a-service model, minimizing capital expenditures and accelerating time-to-market. Arcus allows for-hire fleet operators both large and small to get up and running faster and more cost effectively than ever before. Long term operating expenses are also reduced by minimizing the IT overhead traditionally required to manage a complex dispatch system.

Arcus Diagram

Arcus has been architected to service both conventional fleets and operators wishing to operate as Transportation Network Companies (TNCs). It combines more than 35 years of dispatch innovation with the very latest in web application technology. User interfaces are browser-based (optimized for Google Chrome) and benefit from rich graphical views, including integrated maps showing trip locations and vehicle availability at a single glance. Hotkeys allow Calltakers to process trips quickly and accurately with full trip audit & reporting capability.

Because it is browser-based, Arcus can run on virtually any operating system including OSX, Windows, Linux, Android, or iOS. Arcus dynamically scales to the screen size of your device, providing the freedom to manage your entire dispatch system from the palm of your hand.

Features available within the Arcus platform include:

  • Fully Automated Dispatch (Closest Vehicle and/or Zone Based)
  • Calltaking & Dispatching
  • User, Driver & Vehicle Administration
  • Driver Cashiering
  • Pricing Engine
  • CRM & Account Billing
  • Driver Portal
  • Passenger notifications (Voice & SMS)
  • 3rd Party APIs

Arcus is complemented by the proven DriveLinQ driver app, and TaxiHail passenger booking app, already in widespread use among Mobile Knowledge customers.

To learn more about how Arcus can revolutionize your business, please contact sales@mobile-knowledge.com, or visit the Arcus webpage.

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