Resources

Resources

Mobile Knowledge has created a series of information products including, data sheets, brochures and on-line demonstrations, so you can learn more about Mobile Knowledge products and services.

Contact Support

Cabmate Support:

Regular Business Hours (M-F, 8:30 am – 8:00 pm EST):

Email: support@mobile-knowledge.com
North American Toll Free: (866) 624-5330 (option 2)
International: +1 613 287 5020 (option 2)
International Fax: +1 613 287 5021

After Hours (24/7/365 for Customers Subscribed to Mobile Knowledge Support Agreements):

Please refer to the support escalation procedure and access support via the after hours paging system.

XDS Support:

Regular Business Hours (M-F, 8:30 am – 8:00 pm EST):

Email: xds.support@mobile-knowledge.com
North American Toll Free: (866) 624-5330 (option 4)
United Kingdom: 020 3435 6823
International: +1 613 287 5020 (option 4)
International Fax: +1 613 287 5021

After Hours (24/7/365 for Customers Subscribed to Mobile Knowledge Support Agreements):

Please refer to the support escalation procedure and access support via the after hours paging system.

Hardware Support:

Regular Business Hours (M-F, 8:30 am – 8:00 pm EST):

Email: support@mobile-knowledge.com
North American Toll Free: (866) 624-5330 (option 2)
United Kingdom: 020 3435 6823
International: +1 613 287 5020 (option 2)
International Fax: +1 613 287 5021

After Hours (24/7/365 for Customers Subscribed to Mobile Knowledge Support Agreements):

Please refer to the support escalation procedure and access support via the after hours paging system.

Submit an RMA Request

RMA Requests are taken by fax or email only.
RMA instructions and forms are available for download here.

Email: rma.mk@cmtgroup.com
International Fax: +1 613 287 0235

Product Sheets

XDS (eXpert Dispatch System)
Cabmate Dispatch System
TaxiHail Passenger Booking App
DriveLinQ Mobile Dispatch App
TaxiLinQ In-Vehicle Communications Platform
MobiLinQ OEM Platform
Series 2008 Mobile Data Terminal
Series 9008 Mobile Data Terminal
Mobile Knowledge Persona Software

Remote Support Set-up

Please consult with a support representative before executing either of these links.

Mobile Knowledge Quick Support
Mobile Knowledge Host Set-Up

User Group Meeting

2017 User Group Meeting

Details to come. Please check again later.

Advanced Training

REV Interactive 2017

Details to come. Please check again later.

Direct Capital Finance Application

Direct Capital Finance Application