Resources

Resources

Mobile Knowledge has created a series of information products including, data sheets, brochures, and online demonstrations, so you can learn more about Mobile Knowledge products and services.

Contact Support

Cabmate Support:

Regular Business Hours (M-F, 8:30 am – 8:00 pm EST):

Email: support@mobile-knowledge.com
North American Toll-Free: (866) 624-5330 (option 2)
International: +1 613 287 5020 (option 2)
International Fax: +1 613 287 5021

After Hours (24/7/365 for Customers Subscribed to Mobile Knowledge Support Agreements):

Please refer to the support escalation procedure and access support via the after-hours paging system.

Cabmate/Arcus Support Escalation Procedure for North, Central & South American Clients
Cabmate/Arcus Support Escalation Procedure for UK & EMEA Clients

XDS Support:

Regular Business Hours (M-F, 8:30 am – 8:00 pm EST):

Email: xds.support@mobile-knowledge.com
North American Toll-Free: (866) 624-5330 (option 4)
United Kingdom: 020 3435 6823
International: +1 613 287 5020 (option 4)
International Fax: +1 613 287 5021

After Hours (24/7/365 for Customers Subscribed to Mobile Knowledge Support Agreements):

Please refer to the support escalation procedure and access support via the after-hours paging system.

XDS Support Escalation Procedure for North, Central & South American Clients
XDS Support Escalation Procedure for UK & EMEA Clients

Hardware Support:

Regular Business Hours (M-F, 8:30 am – 8:00 pm EST):

Email: support@mobile-knowledge.com
North American Toll-Free: (866) 624-5330 (option 2)
United Kingdom: 020 3435 6823
International: +1 613 287 5020 (option 2)
International Fax: +1 613 287 5021

After Hours (24/7/365 for Customers Subscribed to Mobile Knowledge Support Agreements):

Please refer to the support escalation procedure and access support via the after-hours paging system.

Submit an RMA Request

RMA Requests are taken by fax or email only.
RMA instructions and forms are available for download here.

Email: rma.mk@cmtgroup.com
International Fax: +1 613 287 0235

Product Sheets

XDS (eXpert Dispatch System)
Cabmate Dispatch System
TaxiHail Passenger Booking App
DriveLinQ Mobile Dispatch App
TaxiLinQ In-Vehicle Communications Platform
MobiLinQ OEM Platform
Series 2008 Mobile Data Terminal
Series 9008 Mobile Data Terminal
Mobile Knowledge Persona Software

Remote Support Set-up

Please consult with a support representative before executing either of these links.

Mobile Knowledge Quick Support
Mobile Knowledge Host Set-Up

User Group Meeting

2017 User Group Meeting

Details to come. Please check again later.

Advanced Training

REV Interactive 2017

Details to come. Please check again later.